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The Wood Office is an insurance and risk
management agency with one goal…
…Provide the most complete and effective risk
management program for YOU, our customer.
Established in 1853 by Percy W. Wood in Ithaca, New York, our company has grown to a
full service insurance and risk management operation. Currently we
serve the insurance needs of individuals, families and business
concerns in New York, across the U.S.A., and internationally.
Our clients are confident in the knowledge they can look to our
office to not only help them determine the right coverage for their
specific needs; but also to provide the insurance products and
services to satisfy those needs.
Trusted
Choice Pledge of Performance
Trusted Choice agencies are insurance and financial services firms
whose access to multiple companies and commitment to quality service
enable us to offer our clients competitive pricing, a broad choice
of products and unparalleled advocacy.
As a Trusted Choice agency, we are dedicated to you and are
committed to treating you as a person, not a policy. This commitment
means we shall:
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Work with you to identify the insurance and financial services that
are right for you, your family or your business, and use our access
to multiple companies to deliver those products.
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Guide you through the claims process for a prompt and fair
resolution of your claim.
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Help solve problems related to your coverage or account.
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Explain the coverages and options available to you through our
agency, at your request.
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Return your phone calls and emails promptly and respond to your
requests in a timely manner.
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Provide 24/7 services for our customers, offering any or all of the
following: emergency phone numbers, Internet account access, e-mail
and call center services.
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Use our experience and multiple company relationships to customize
your coverage as needed.
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Commit our staff to continuing education so they may be more
knowledgeable in serving you.
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Treat you with respect and courtesy.
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Conduct our business in an ethical manner.
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We pledge this to you, our clients, and ask that you let us know if
we fail to meet our commitment, so we may take corrective action.
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